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Frequently Asked Questions
The Caravan Concept is a mobile bar service that is fully equipt to cator to a multitude of evenys big or small.
With or choice of Signature bar or Fully equipt 1970s Caravan Bar.
We provide everything necessary for your Wedding, Birthday and Event.
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Do you make cocktails ?Yes, we love cocktails and aim for a maximum of 3 signature cocktails per event along with serving all other drinks. Signature recepies and drinks are made and decided on during the tasting session and it is a reall wonderfull way to get to meet the staff prior to the event.
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Can you supply the alcohol?We can source all alcohol and work closely with the suppliers to provide the alcohol required for your event and get you the best quality at the best price. The alcohol is purchased on behalf of the client and a small fee is incrporated for this service. This ensures we have everything on site required to provode a full service without any last minuite issues like missing stock. Tho we are more than happy to serve anything the client may wish to provide themselves. We do not sell alcohol to the public
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What do you provide?We at the Caravan Concept are fully functional mobile bar service. Our team will arrive on site with one of our bars, ice, ingredients and bar equipment as well as some small sets of decorations that you may decide to use. We are also happy to collaborate with your events planner and florist to make sure the caravan is exactly as you like.
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Do you do table service?We generally try to steer away from table service, And it prevents us from getting in the way of the catering team during the dinner service. But the bar is always open. We have found that coming to the caravan makes people more likely to mingle and creates a nice hub after the dinner for people to socialise. In addition, it keeps the alcohol costs down and reduces wastage whilst letting people stay in control of how much they drink.
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What bar options do you haveAt the Caravan Concept we have a selection of bars avalable to work and cater to your venu, space and requirments. From our folding Signature bars that we can place around the venu. to our fully equipt and customised 1970s Caravan Bar. we will advise and work with you to ensure we have the correct bar for your event.
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What drinks can you serve?We specialise in cocktails and have all the relevant equipment to be able to provide a maximum of 3 cocktails per event. The Caravan Concept is also fitted out to be able to provide a full range of draught beer, cider, wine, champagne and an assortment of soft drinks.
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Can you help calculate how much alcohol we will need to purchase?We understand that calculating alcohol for parties and events is quite a daunting task. We can help you find a few of online tools to help with this and we can also offer personal guidance from previous experience. Just remember that it's better to have too much instead of too little. We also have arrangements with local suppliers so we can set up a 'buy and return' policy in some cases.
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What kind of ingredients do you use?We pride ourselves on using the best ingredients we can find. As well as our great local products. We have a fantastic selection of local spirit,s, wine's and beer produced nearby that highlight the best of the french riviera.
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Can you pick up, store and chill alcohol?"We offer a sourcing package where, once all arrangements have been agreed upon (quantity, quality etc.), we can source and store all alcohol for you prior to the event. This is part of the all-inclusive package. Please enquire for costs.
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Can you serve tea and coffee?Yes, generally we have the option to provide coffee but prefer to focus on what we do best - cocktails! This does include the firm favourite though, the Espresso Martini (the perfect post meal pick me up to get the dancing going).
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Can you provide music?Whilst we do not provide music ourselves we can put you in contact with some of favourite local musicians. Take a look at our recommended vendors page for some ideas.
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Are the bar staff trained?All staff have previous experience working in bars and restaurants and also receive a briefing 2 days before each event to bring everyone up to speed and give them time to refresh any knowledge on specific cocktails.
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Do you have bilingual staff?Yes, most staff are fluent both in French and English.
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How many staff are provided ?Each event is different and as such there is no direct answer to this. But in general we know how to staff to ensure the correct service, That could be 1 bartender and 1 barback for a small party or a full compliment of 4 bartenders and 2 barbacks for a lager wedding. As every event is unique so is the service we offer.
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Where is The Caravan Concept based and how far will you travel?Caravan concept is based out of Cannes, but we have no issue travelling around the South of France. Costs are incurred for larger distances. Distances over 100 km require accomodation to be factored in.
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Do we require electricityOur small bars only require electricity for lighting if there is none avalable Where as the Caravan is built with simplicity in mind. It is equipt with fridges, freezers and lighting and draws around 6 Amps (Total Wats / Voltage = Amps) This is low enough to generally plug into any standard househld plug without any problems. We advise that a seperate loop is used for the catering team and the music. We always carry a long extention cord.
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How big are the bars ?Our Smaller signature bars are about 2.5 meters long and 1 meter wide and we require about 1.5 meters behind the bar for easy access and stock Our vintage caravan bar is approximately 2m wide and 5m long, including the table covering the toe hitch. We like to keep some space clear behind for the freezer and glass washer.
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Do I need to book in advance?Yes, for wedding season and congress season in Cannes we are booking well in advance. Date cancellations are always a possibility, so always contact us if you have a date in mind.
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How much time is needed to setup and breakdown?Each event is different and the requirements for setup and instilation vary greatly. We will always scheduel more than enough time for our setup before the event starts as well as extra travel time in peak season.
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Do you require power?Yes, we do need access to power. However, if power is not available, we can organise an on-site generator on a 250m extension cable with an extra cost.
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Can the bars be installed in a public space?Parties in public space come down to the discretion of the local council. We can provide the service when partnered with local vendors as long as all relevant permits and permissions are obtained prior to the event.
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Can you do themed events?We certainly can and we love to fancy dress, it's a firm favorite!
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What is the policy for Additional changes during service ?At The Caravan Concept, we aim to accommodate all your event needs with our mobile bar and bar caravan. To ensure smooth operations, any changes to the invoice, including adjustments to services or requests for additional features, must be communicated and agreed upon prior to the event. Last-minute changes may not be accommodated and could also incur additional charges. Please plan ahead and inform us of any modifications as early as possible. We will try our best to accomodate late changes including additional purchasing and overtime but all costs will be reported within 24 hours of service and additional charges confirmed befor continuation of services. For example Overtime charges and aditional purchase costs.
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Can you provide additional hours through the night?Yes, and details on costs will be arranged and agreed on prior to each event.
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Do you work with or could you recommend any caterers?We regularly work with some of the best food trucks in the area and are happy to put you in contact with them. Take a look at our recommended vendors page for some ideas!
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What is your payment and refund policy ?To secure your booking we will require a 60% deposit to confirm your reservation. A full refund will be provided for cancellations up to 3 months in advance of the event. From 3 months in advance to 6 weeks in advance a 50% of the deposit will be refunded. From 6 weeks in advance no refunds are provided. Furthermore all remaining payment is due 6 week prior to the event.
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Late Payment Policy and CostsLate Payment Legislation applies. Ref Late Payment Directive (2011/7/EU) In the event of late payment, we reserve the right to charge interest at a rate of 10% above the European Central Bank's reference rate, in accordance with the Late Payment Directive (2011/7/EU) and national legislation. Late payment fees will be applied 30 days after completion of services, with 10% added to the cumulative total every calendar month. Furthermore, any costs incurred in the recovery of amounts owed shall be added to the outstanding invoice, and the client shall be liable for all such costs, including but not limited to legal fees, court costs, collection agency fees, and administrative expenses.
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Congress and Commercial Payment PolicyFor Corporate and Commercial events we try to adhear to our standard policy but understand that Events Managment companies are often awaiting payment for events upon completion. For this reason we take a 60 % deposit to secure the booking once a devis has been agreed upon. With the outstanding balance and any extras billed and payable within 4 weeks of completion of the project unless otherwise agreed. Delayed payments without consent will be subject to our late payment policy.
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If I am unhappy with any element of the service what should I do ?Whilst we strive for perfection we are only human. We are committed to providing high-quality service at every event. If you have any concerns or are dissatisfied with our services, please bring them to our attention during the event so we can address them promptly. Post-event we encourage you to raise any issues immediaty so we can debrief and find a solution, Demands for reductions or refunds will be evaluated on a case-by-case basis, but only when made in a timely manner and any issues raised corroborated and agreed upon. We encourage open communication during the event to resolve any issues in real-time. Unjustified or late requests for reductions will not be entertained. Our goal is to always ensure your experience with The Caravan Concept exceeds your expectations. And we can only do this when comunication between ourselvs and our team and our clients is seamless. We will aways try our best.
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Do you have public liability insurance?Yes, we have all relevant insurances required for the caravan.
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Do you have a policy for rain?Living and working in the South of France we know that rainy days are few and far between. For that reason we do not have a policy to cover for rain and the host is responsible for coverage in the event of inclement weather. We are happy to work with the vendor to find an appropriate tent. Please refer to our recommended vendors page for any ideas.
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Photo rights and NDAIntellectual Property Notice Any and all photographs of our mobile bar's and caravan bar and equipment provided by The Caravan Concept, are our intellectual property. This includes images taken by us as well as those taken by guests at events where our services are provided. By booking The Caravan Concept for your event, you agree that any photographs taken of our mobile bar's, caravan bar, staff and equipment regardless of who takes the photos, are the property of The Caravan Concept. We reserve the right to use these images for promotional, marketing, and any other business-related purposes, unless a non-disclosure agreement (NDA) is in place prior to the event. If you wish to request an NDA to ensure the exclusivity of your event photos, please contact us prior to your event. The NDA must be agreed upon before the event date. Furthermore, any professional photographs or publications featuring our mobile bar and bar caravan must credit The Caravan Concept. Thank you for your understanding and cooperation.
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